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Privacy Policy

FACTS WHAT DOES MOBILITY CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number
  • Payment history
  • Credit history
  • Credit card or other debt
  • Mortgage rates and payments
  • Checking account information

When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons MOBILITY Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does MOBILITY Credit Union Share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes —
to offer our products and services to you
Yes No
For joint marketing with other financial companies No Yes
For our affiliates' everyday business purposes —
information about your transactions and experiences
No We don't share
For our affiliates' everyday business purposes —
information about your creditworthiness
No We don't share
For nonaffiliates to market to you No Yes
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Questions? Call toll free (800) 388-7889 or go to mobilitycu.com

Who is providing this notice? MOBILITY Credit Union

What we do
How does MOBILITY Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does MOBILITY Credit Union collect my personal information? We collect your personal information, for example, when you
  • Open an account
  • Apply for a loan
  • Provide account information
  • Provide your mortgage information
  • Show your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • MOBILITY Credit Union has no affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Nonaffiliates we share with can include mortgage lenders, insurance agents and brokers.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance companies, checking account enhancement program providers, and identity secure program providers.
 

Location Data in app

Location data is accessed by the app. Our app uses your location data to offer personalized features, such as finding nearby branches or providing location-based services. This data helps enhance your experience by tailoring services to your needs. We do not share your location information with third parties unless required by law or with your consent. You can manage or disable location access anytime through your device settings.

Other Important Information

For Alaska, Illinois, Maryland, and North Dakota Members. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.
For California Members. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi, and New Jersey Members. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.
For Vermont Members. We will not share personal information with nonaffiliates for them to market to you without your authorization and we will not share personal information with affiliates or for joint marketing about your creditworthiness without your authorization

Zelle Privacy Policy

Within our mobile banking application, we aim to elevate your user experience and ensure secure transactions. To achieve this, we request permission to access your contact names, emails, and phone numbers. This data is exclusively utilized for the streamlined facilitation of finding and paying trusted individuals through the Zelle feature. Specifically, it is employed to prepopulate forms when adding a Zelle contact for payment purposes. We want to emphasize that this information is treated with the utmost confidentiality, safeguarded against disclosure to any third party, and reserved solely for the intended purpose. You have full control over your privacy, with the ability to disable contact permissions for this mobile banking application at any time through the Settings feature. Your trust and privacy remain our top priorities, and we are dedicated to the responsible handling of your personal information.

Image Collection & Usage Privacy Policy

Our banking app may collect and utilize user images for various purposes aimed at enhancing user experience and providing specific functionalities. Users maintain control over the camera access and usage within the app. Camera access is explicitly requested when the app requires image capture for any functionality. Users can enable or disable camera access at any time through the app's settings. Disabling camera access will prevent the app from utilizing the camera for any functionality requiring image capture. We are committed to protecting the privacy and security of our users' information. Any images collected are used solely for the intended purposes outlined above and are not shared with any unauthorized parties. By using our app, you consent to the collection and usage of images as described in this privacy policy.

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