Zelle How To

Zelle How-To

Download/update the Mobility Credit Union app:

• Your email address or mobile phone number may already be enrolled with Zelle® at another bank or credit union. If that’s the case, we’ll alert you when you try to enroll, and you’ll have the option to move your Zelle® enrollment to a Mobility Credit Union account. As soon as you make the switch, you’ll be able to start sending and receiving money with Zelle® through the Mobility Credit Union Mobile App and online banking.

If you like, you can enroll your mobile number at Mobility Credit Union and your email address at another bank or credit union (or vice versa). By giving people one or the other, you can choose where you receive money from each individual. This arrangement can also be handy if you want to send money between your accounts at Mobility Credit Union and the other institution.

• Currently, when using Zelle, all account descriptions will show ‘Savings’. You can be sure you’re using the right account by checking the account number suffix reflected after “Savings’.

• Please note, account nicknames need to be less than 32 characters and cannot contain the following special characters (/ \ “ $ % ; ^

¹ Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.

² Must have a bank account in the U.S. to use Zelle.

³ In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.

Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.